... and places the articles in context. Findings US researchers investigated the role of rapport in aviation flight crews performing complex, high-stakes tasks under time pressure. The authors found that all three elements of rapport – positivity, liking and interpersonal coordination – are linked...

...-to-digest format. Simon Linacre can be contacted at: slinacre@emeraldinsight.com © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Aviation Employee well-being Job burnout Security guard What is the best antidote to stress...

... Purpose – Reveals that technical staff who used to be a breed apart from sales teams are finding that their roles have increasingly merged at a UK aviation organization as it competes with rivals. Explains that training is helping the technical staff to excel in their expanded role...