... and places the articles in context. Findings Implementing Six Sigma initiatives has often proved a daunting challenge. Organizations can become better positioned to successfully adopt SS by identifying and addressing relevant critical success factors (CSFs) that possess scope to ensure SS...

...John Hindle Purpose Examine the critical success factors for human resources (HR) outsourcing. Design/methodology/approach Success factors have been identified following work with many clients and in‐depth industry knowledge of best practice in HR outsourcing. Findings...