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Keywords: Customer support
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Journal Articles
Dell’s technical-support staff have the power to do more: Recruitment and training ensure quality customer service
Available to Purchase
Human Resource Management International Digest (2014) 22 (6): 7–9.
Published: 05 August 2014
... be contacted at: tbagga@amity.edu © Emerald Group Publishing Limited 2014 Training Recruitment Computer industry Customer support Dell Fixed graphic Fixed graphic An important reason for the success of computer giant Dell is product customization – the process...
