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Keywords: Employee loyalty
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Journal Articles
Increasing employee loyalty to boost customer loyalty: Using insights from an employee experience approach
Available to Purchase
Human Resource Management International Digest (2025) 33 (1): 25–27.
Published: 26 November 2024
... and places the articles in context. Findings Firms that are concerned about high turnover rates should utilize human resource management (HRM) to implement an employee experience strategy. Swift actions to address employee concerns that emerge from this approach can enhance employee loyalty and have...
Journal Articles
Predicting turnover intention through training satisfaction data: Keeping employee loyalty topped-up with quality learning experiences
Available to Purchase
Human Resource Management International Digest (2023) 31 (2): 43–45.
Published: 01 February 2023
... by trainer efficacy, but reduced by mind wandering. Then, lower training satisfaction causes higher employee turnover intention, while higher training satisfaction boosted employee loyalty. Work–life conflict had less of an impact on training satisfaction, perhaps because employees feel like they have little...
Journal Articles
Inspiring humans at work by understanding what drives job satisfaction: Lessons from Lisbon for managers on developing an empathetic eye
Available to Purchase
Human Resource Management International Digest (2022) 30 (4): 12–14.
Published: 12 April 2022
... Limited 2022 Emerald Publishing Limited Licensed re-use rights only Employee satisfaction Job performance Employee loyalty Company culture Human behavior dynamics Job satisfaction Employee experience and optimizing the satisfaction level of people at work has become the golden nugget...
