... surveys and a case study to illustrate how HR can drive and monitor change through employee engagement. Findings – Follows Jupiter Hotels through a period of major change and reveals how employee surveys helped the firm to keep its employees motivated and engaged. Social implications – Looks...

... attitudes Human resource management Interpersonal communications Problem‐solving Resource allocation Employee surveys Novo Nordisk Denmark Office and factory life everywhere throws up individuals who have nothing positive to say about their employers, irrespective of whether the organization...

... employee surveys. Equally important is what happens after the surveys have been returned. Silence from senior management and no immediate action? Then cynicism and distrust will result, and will threaten the value of subsequent surveys. Consulting employees raises the stakes within an organization...