... into retail and leisure facilities. Design/methodology/approach Details how Benoy had to increase its workforce by 30 percent, and how the CADsmart tool helped it to assess the skills of its current and potential employees. Findings Shows how the software can also be used...

...) was created in 2001, when the organisation found itself short of 170 lifeguards. Leisure facilities Skills shortages Graduates Employee development A staff‐led, not‐for‐profit trust that reinvests part of its surpluses in employee development has received two accolades in the latest UK National...