... into retail and leisure facilities. Design/methodology/approach Details how Benoy had to increase its workforce by 30 percent, and how the CADsmart tool helped it to assess the skills of its current and potential employees. Findings Shows how the software can also be used...

... set of challenges. To meet these challenges, we must employ high‐quality, trained staff – which the RAA provides. David Pollitt, Human Resource Management International Digest editor, wrote this article. Leisure facilities Skills shortages Graduates Employee development...