... drawn up to tackle stress at work and excessive workloads. A “PWE week” was organized, featuring events for all staff. Moreover, the university has a policy of granting each staff member one day's paid leave a year to undertake volunteering. Performance measures Organizational culture...

...: a case study ”, The TQM Magazine , Vol. 19 No. 3 , pp. 229 ‐ 44 . © Emerald Group Publishing Limited 2007 Performance measures Quality circles Quality control Safety A major steel‐manufacturing firm in the Arabian Gulf is the first of its kind successfully to use quality...

... referrals, along with advertising through the online press and newspapers, both mainstream as well as ethnic. The Asian departmental manager follows the recruitment process closely to ensure that the right candidates are attracted for the role. Equal opportunities Ethnic groups Performance measures...