... © Emerald Group Publishing Limited 2011 --> Human resource management HMV Retail trade Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 5 Harrington S. Human Resources (UK), February 2011, Start page: 30...

... management Retail trade Lloyds Pharmacy Describes the role that change coaches played in making an ambitious transformation program at Lloyds Pharmacy a success. Discusses why the organization needed to change to adapt to competition from other pharmacies and supermarkets. Explains how the change...

...S.-J. Russell © Emerald Group Publishing Limited 2010 --> Customer service management Customer services quality Quality management techniques Department stores Employees Motivation (psychology) Shopping Retailing Retail trade Customer relations Customer requirements...

...E. Frauenheim © Emerald Group Publishing Limited 2010 --> Human resource management Corporate culture Retail trade United States of America Article Type: Abstracts From: Human Resource Management International Digest, Volume 18, Issue 2 Frauenheim E...

... © Emerald Group Publishing Limited 2009 --> Retail trade Human resource management Competitive strategy USA Article Type: Abstracts From: Human Resource Management International Digest, Volume 17, Issue 6 Davis E., Freedman M., Lane J., McCall B., Nestoriak N...

...S. Crabb © Emerald Group Publishing Limited 2008 --> B&Q Business strategy Employee attitudes Motivation Retail trade United Kingdom Article Type: Abstracts From: Human Resource Management International Digest, Volume 16, Issue 3. Crabb S. People...

...A. Pomeroy © Emerald Group Publishing Limited 2007 --> Diversity management Women Retail trade Management development Safeways United States of America Cultivating female leaders Pomeroy A.  HRMagazine (USA), February 2007, Vol. 52 No. 2, Start page: 44...

... – profiles the changes that Marks& Spencer has made to its human resource management practices.ViewpointReference 36AE248 Customer service Human resource management Pay structures Retail trade Training This is not just HR … (Marks & Spencer) © Emerald Group Publishing Limited...

..., to the possibility of having an in‐store catalog for stores which lack the space to display all the goods on offer. Participants frequently interview senior management to gather information for their projects. © MCB UP Limited 2002 Management development Self‐development Empowerment Retail trade...