... © Emerald Group Publishing Limited 2011 --> Human resource management HMV Retail trade Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 5 Harrington S. Human Resources (UK), February 2011, Start page: 30...

... © Emerald Group Publishing Limited 2011 --> Organizational change Change management Retail trade Lloyds Pharmacy Article Type: Abstracts From: Human Resource Management International Digest, Volume 19, Issue 5 Sutherland B. People Management (UK), 24 February...

...S.-J. Russell © Emerald Group Publishing Limited 2010 --> Customer service management Customer services quality Quality management techniques Department stores Employees Motivation (psychology) Shopping Retailing Retail trade Customer relations Customer requirements...

...E. Frauenheim Frauenheim E. Workforce Management (USA), 14 September 2009, Vol. 88 No. 10, Start page: 18, No. of pages: 5 © Emerald Group Publishing Limited 2010 --> Human resource management Corporate culture Retail trade United States of America...

... Keywords: Retail trade, Human resource management,Competitive strategy, USA Purpose – Studies how the entrance of Wal-Mart and similar enterprises into retailing has affected retail firms’ human resource practices. Design/methodology/approach – Sets out a model of skill acquisition...

...S. Crabb © Emerald Group Publishing Limited 2008 --> B&Q Business strategy Employee attitudes Motivation Retail trade United Kingdom Article Type: Abstracts From: Human Resource Management International Digest, Volume 16, Issue 3. Crabb S. People...

...A. Pomeroy Pomeroy A.  HRMagazine (USA), February 2007, Vol. 52 No. 2, Start page: 44, No. of pages: 6 © Emerald Group Publishing Limited 2007 --> Diversity management Women Retail trade Management development Safeways United States of America...

...C. Warren © Emerald Group Publishing Limited 2007 --> Customer service Human resource management Pay structures Retail trade Training This is not just HR … (Marks & Spencer) Warren C.  People Management (UK), 11 January 2007, Vol. 13 No. 1, p. 26 (4...

... managers to challenge corporate policy, bringing new life to a chain that had been “heading for the corporate graveyard”. The short article is written in a direct, easy‐to‐read style. With wider appeal than the retail trade on which it is based, the article contains plenty to interest human‐resource...