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Keywords: Reward management
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Journal Articles
Going above and beyond: Increasing employee extra-role behaviors via training, reward and congruence
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Human Resource Management International Digest (2021) 29 (3): 32–34.
Published: 21 May 2021
...) such as reward management (RM) and employee development (ED) can increase the potential for employees performing such organizational citizenship behaviors (OCBs). Employees who have emotional exhaustion (EE) are likely to demonstrate reduced extra-role behaviors. Managers need to ensure there are good SHRPs...
