... 2003 Professionals Knowledge workers Management control New technology Salesforce Customization Microelectronics industry Key figures in the workforce at Testronics, a small micro‐electronics company in the northeastern USA, could be forgiven for viewing the expression “knowledge...

... burnout, certainly outside the USA. © MCB UP Limited 2002 Salesforce Burnout Employee attitudes Motivation Cutting the business and human cost Comment This is a review of “Antecedents and consequences of salesperson burnout”, by George S. Low, David W. Cravens, and William C...