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Journal Articles
Human Resource Management International Digest (2003) 11 (1): 12–14.
Published: 01 February 2003
... Switching from three‐week rolling shifts to fixed shift patterns at Seeboard Energy’s customer‐contact center was seen as a high‐risk strategy by some managers, but has dramatically reduced staff turnover and improved recruitment. Seeboard Energy Ltd is a utility company with around 1.8 million...

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