... Purpose The paper describes the methods used at Grupo Losán, a Spanish group of timber‐processing firms, to design and implement a preventive‐maintenance program in accordance with continuous‐improvement and total quality management philosophies. Design/methodology/approach...

... in these countries. Two such areas that can be considered are human resource management (HRM) and total quality management (TQM), with the latter particularly important in countries such as Malaysia. While much TQM research has been done, relatively little has looked at its interaction with HRM practices, which...

...Ahmed Albulushi; Sadiq Hussain Purpose This paper aims to detail the human resource management practices that have helped Majan College, Oman, to win a string of prizes for total quality management. Design/methodology/approach The paper outlines the characteristics of four main...