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Keywords: Trains
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Journal Articles
Human Resource Management International Digest (2009) 17 (5): 17–19.
Published: 17 July 2009
... Purpose This paper aims to examine how an award‐winning coaching program has helped to transform the organizational culture and improve performance at UK train operator Southern. Design/methodology/approach Investigates the reasons for the coaching program, how it was delivered...
Journal Articles
Human Resource Management International Digest (2006) 14 (5): 26–28.
Published: 01 August 2006
... Purpose Shows how UK train operator GNER comprehensively reviewed its driver training after the chairman of the inquiry into the Ladbroke Grove railway accident called for a systematic approach to training. Design/methodology/approach Draws on information provided...
