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Purpose

To control and reduce the time and the cost of implementation and to achieve optimal adaptation of the processes and structures of the enterprise in an ERP environment.

Design/methodology/approach

This paper presents a fundamental methodology based on goal directed project management (GDPM) principles which supports the complicated process of implementation and optimal adaptation (IOA) of an ERP system.

Findings

By implementing this methodology it was found that it is able to control and reduce the time and the cost of implementation and to achieve optimal adaptation of the processes and structures of the enterprise in an ERP environment.

Research limitations/implications

Based on the above methodology a system must be developed, which will aim at providing the project manager with the ability to create all the necessary elements for the management and realization of the project and to lead the consultant during the IOA process of ERP systems.

Practical implications

This methodology was connected to, and tested with the operations and capabilities of an ERP commercial package in one of the leading software houses in Greece. The functional result of this methodology was proved to support considerably the process of IOA of SEn in the companies‐customers.

Originality/value

This paper provides a generic research in this technological field concerning small or medium‐sized enterprises based on the GDPM principles which aims at the facilitation and effective guidance for the installation process IOA in all stages and in all levels of analysis.

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