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Purpose
The purpose of this study is to develop a model called “IaaS adoption” to identify the various challenges and precise implications that hinder the adoption of infrastructure as a service (IaaS) in Germany.
Design/methodology/approach
The model was validated by an online survey of 208 bank employees.
Findings
The study found that the nine-five-circle factors (data security, risk and trust) and other factors proved to be statistically significant challenges for IaaS acceptance among banks in Germany.
Originality/value
The adoption of cloud technology and its advantages is still a critical issue for the conventional banking sectors in Germany.
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2021
Emerald Publishing Limited
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