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Volume 20, Issue 2
1 February 1988
Industrial and Commercial Training Cover Image for Volume 20, Issue 2
Review Article| February 01 1988

ENCOUNTERING OTHERS AT WORK — A TRANSACTIONAL ANALYSIS APPROACH TO TRAINING

Stuart Hannabuss
School of Librarianship and Information Studies, Robert Gordon's Institute of Technology, Aberdeen
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-5767
Print ISSN: 0019-7858
© MCB UP Limited
1988
Industrial and Commercial Training (1988) 20 (2): 5–9.
https://doi.org/10.1108/eb004095

The process of Transactional Analysis is reviewed and the uses of its techniques demonstrated. A training exercise illustrating the three ego states in transactions is included.

Keywords: Human Relations, Training, Transactional Analysis
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© MCB UP Limited
1988
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