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In response to the challenge to make learning more flexible while at the same time maintaining the positive qualities of classroom and campus‐based settings, the TeleTOP Initiative at the University of Twente has grown from a faculty initiative to an internationally recognised Web‐based learning support product and change method. TeleTOP as a product and the educational ideas motivating it are now being used in a number of company learning settings, particularly the Shell Learning Centre in The Netherlands. Gives an overview of the growth, results, and current status of the initiative as well as key educational and strategic principles that underlie its success.

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