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The objective of the first article in this series, which covered the key findings of the EITB's two year study on employee relations training for managers, was to set out a basic agenda for the eighties. The two subsequent articles dealt with specific approaches and products arising from those findings which are now part of the EITB's programme of action in this field. In this, the final article, we discuss other issues arising from special studies undertaken during the course of the project and the implications these have for the future development of ER training ideas and materials.
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