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On the 9th July 1981 Geoffrey Holland, Director of Special Programmes, Manpower Services Commission, addressed the Biennial Conference of the Industrial Training Research Unit in Cambridge. There follows a verbatim transcription of his speech. The speech is worth studying in detail. In the first place it is the best exposition of MSC policy (Government policy?) to have been publicly presented so far, so much so that it will create a great deal of sympathy and good‐will for what MSC is trying to do and the way they are tackling their task. In its selection of statistics alone, and its sparing though effective use of them, it is an object lesson in communication. But the interest will extend beyond the technical mastery of the subject and how to present it. What marks this speech out from the common rut is the openness which Holland displays which is quite unusual for a civil servant.

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