Waves of Change:Turning Functional Managers into Business Managers Available to Purchase

Project‐based training is a powerful way to tackle the improvement of managerial skills via a problem‐solving approach, but is dependent on the commitment and support of senior managers. A training programme for newly appointed managers (undertaken by GEC at their Dunchurch training centre) benefited from the company's positive commitment to action learning, course sponsorship by the head‐office senior manager, and the programme itself being viewed as part of the company's overall strategy.