Training Process Effectiveness

The Difference Between Process and Results: Most managers, when they consider the question of the effectiveness of the company training programme, automatically think of it as applying to the person who is being trained. How has he or she improved their performance after training? For an operational manager who has forgone the services of a subordinate for the period of the course and has had to fill the gap somehow this is a very reasonable reaction. He has at the very least to make up the lost ground through the increased performance he is led to expect.