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the problem of where and how to start In my first two articles I have made the point that the management trainer has to provide learning experiences in several distinct fields. I identified four such fields. One field I referred to as the KNOWLEDGE module and this knowledge related largely to management techniques and systems although some elements of management principle might be included. Then I identified an EXPERIENCE module or OPPORTUNITY TO APPLY IN PRACTICE module; this requires a different type of learning experience. After this came the third area which concerns the development of advanced MENTAL SKILLS such as decision‐making and problem‐solving. Then I treated that aspect of management which involves MANAGING THE HUMAN RESOURCE.
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