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Provides a practical case illustration of the development and implementation of Web‐based induction training in an international financial services company. In the context of continuing growth and change, helping new employees to swiftly familiarise and integrate into the company is seen as being critically important. Shows how the power and capabilities of the company intranet are applied to support the induction process. The design of the induction training is examined from the perspective of the Lancaster learning model. Describes how the development of interactive training demonstrator systems is helpful when presenting the proposed induction training process to operational staff in order to clarify operational needs. The practical benefits of this approach to induction training are summarised from the perspective of new employees and for human resource management.

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