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Corporate universities, higher educational institutions, and training professionals have been using instructional technology (IT) tools and techniques for years. Institutions spend heavily to constantly update their instructional resources, computer labs, and library holdings. Unfortunately, most institutions have not studied the effectiveness of these investments in terms of student satisfaction or learning outcomes. This empirical analysis of 215 student responses provides some insights into the effectiveness of various IT tools and techniques. The findings show that some tools are more effective than others in achieving student satisfaction and positive behavioral outcomes. This study may be useful as a pedagogical tool for instructors planning learning ventures or to justify technological expenditures at the administrative level.

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