Clerical Medical feeds back on blended learning

Blended solutions for training are growing in popularity, but are they more than just a combination of a range of “real” learning techniques? Is it a learning approach in its own right? Clerical Medical put the new approach to the test. Attracted by the possibility of shortening face‐to‐face training time by delivering basic factual work via CBT or other learning delivery mechanism, the company included a detailed feedback process in the course design to discover levels of effectiveness and delegate responses to the approach. These results were to impact Clerical Medical’s future use of blended training.