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Our view of leadership is affected by the subconscious impact of the literal meaning of the words “boss” and “leader”. Changing that view to COGAL (Creator of Growth and Learning) will improve our leadership approach. Research into the actions effective leaders take provides a working model of effective leadership with the key action areas being “developing themselves”, “leading by example”, “putting the followers’ work into context”, “developing their followers” and “providing support to their followers”. All managers questioned believe they are or can grow into COGALs. It is helpful to aim to be a 70 percent leader.

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