The reasons for writing this paper are to enable the reader to understand: why delegation and co‐ordination are the core development competencies; how organisations can deliver a competitive edge, i.e. increase their profitability faster than the competition by focusing their development efforts on these development competencies; and the process required to introduce these competencies throughout the organisation.
A case study to demonstrate the importance of co‐ordination in the team‐leadership role. Report of research findings to indicate the benefits of effective group‐working for the individual and for the organisation and how co‐ordination is the critical skill to build effective groups. A case study to demonstrate how delegation is the key skill for leaders to build effective relationships with their followers. A demonstration as to how organisations, by focusing their development efforts on these two competencies, will not only deliver a competitive edge in terms of profitability but also save a fortune by abandoning expensive and now unnecessary “client‐focused” initiatives. Outlining the process to deliver the competitive edge.
If an organisation is prepared to train all its managers in delegation and co‐ordination skills, they will create a better working environment for their employees and increase their profitability at a faster rate than their competitors.
Develops an understanding of why and how organisations should focus their development efforts on the core skills of co‐ordination and delegation.
