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The use of the case study method in management training and education is a subject about which few people associated with management remain neutral — they either abhor it or are one hundred per cent in favour. Far too often in the past management teachers have been known to suggest ‘I'll give them a case study and then split them into syndicates to discuss it later!’ Whilst this may allow the teacher already working long hours breathing space and the opportunity to deal with a backlog of administrative matters, it nevertheless represents a debasement of the value of the case study. Yet far too often this approach has been students' first introduction to the study of cases.

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