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Purpose
The purpose of this paper is to examine the balance of internal training programmes and how to get the best out of them.
Design/methodology/approach
The paper is based on the practical experience of the author.
Findings
Training should be bite‐sized and incorporate real situations, coaching and feedback.
Originality/value
The paper provides new thoughts and distinctions around the internal training arena and is suitable for training managers and directors of organisations.
© Emerald Group Publishing Limited
2009
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