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Purpose

– The purpose of this paper is to examine sales as a management science and discusses ways to improve the sales profession based on recent research.

Design/methodology/approach

– The paper reports the results of a global research study examining the different stages of sellers and what they must do, at each level, to win larger deals.

Findings

– Based on a 12-year global study of over 28,000 B2B sales professionals and 50,000 competitive deal reviews, Holden categorizes sellers along a Four Stage Model of Sales Proficiency. Additionally, the paper suggests ways to update a company’s sales infrastructure to give sellers an advantage in today’s competitive global market.

Originality/value

– Using Holden’s proprietary research, this paper offers real-world sales advice for organizations and sales professionals to succeed.

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