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The quality of training and its relevance to a company's needs are very much a function of how training is sponsored at the very first step. Some companies are heavy importers of new training developments; others depend on their own innovative capacity. In some companies developments are taking place in a steady but progressive way through activating a network of instructors; in others the source of creation is a training think‐tank. All training can be imbued with some well‐defined approach or be governed by a general company outlook — ‘… in XYZ we believe that our employees need to know how their jobs fit into the whole …’. But in other companies training is piecemeal and unpatterned. To examine some highly technical aspects of training problems can easily become a pointless exercise if no initial account is taken of the characteristic way in which the company prefers to go about training. Five types of approach can be identified as characterising organisations at the present time.

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