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The previous articles have outlined the need for and approaches to presenting information to employees. The questions continually asked are — why do it? — what can we use the information for? — do employees really understand and want to know anyway? In the first article information needs were identified and linked with security, improvement and comparability factors for all the participants in any business. So the obvious approach in using information is to meet these real needs whether for groups or individuals, ie the company or its employees. The one area where these needs are mutual is that the continuous economic survival of the business is essential if there is to be security of income whether wages or profits. This can be achieved only through effective, efficient business performance being continuously maintained and improved to meet growing economic pressures brought about by inflation.

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