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Over the last few years a number of reports have suggested that there is a need for managers to receive more training so that they can improve their competence in handling ‘plant level’ industrial relations. ‘While training resources have expanded, we believe the need for industrial relations training has developed at an even faster rate’. ‘We believe that industrial relations training for managers has been a seriously neglected part of management training’. ‘Companies should give more attention to the industrial relations training of non industrial relations managers’.

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