Sberbank counts on online training
Article Type:
Notes and news
From:
Industrial and Commercial Training, Volume 45, Issue 6
The largest bank in Russia is using virtual training to improve the skills of its 230,000 employees at more than 18,000 branches across the country.
Sberbank is transforming people development through a strategic program named the virtual school of Sberbank.
Following numerous acquisitions and mergers, Sberbank faced an unprecedented challenge and opportunity to transform itself into a diversified financial institution. With its employee base increasing and new cultures joining the bank, the goal was to find a way to easily train managers and personnel while increasing collaboration and crowd sourcing to spread best practices.
Sberbank created its virtual school and selected Sabas modern learning platform based on its ability to meet criteria such as ability to scale, visual usability, extended testing and accessibility from anywhere at any time.
The first phase was implemented in January to 1,500 managers who are using Sabas learning-management system, webinars and base testing to interact with each other across various locations and to study via e-learning courses to increase their competency. Today, the virtual school gives access to 54 online courses, with new classes introduced on an ongoing basis.
“In the first few months since roll-out, we have seen increased access to learning and development programs, and across a range of regions and acquired companies, said Andrey A. Leushev, vice-president of the innovative-products department at Sberbank. “We can already see how the usability, scalability and flexibility of the learning platform will enable us to develop our people in ways that we could not before, thus helping to make our teams more agile, current and efficient. We have provided an initial group of management with learning courses and compliance training, and look forward to the next phase of the roll-out later this year.
Sberbank plans to extend access to the virtual school to more than 20,000 management-level employees. The goals of this second phase will be to form a knowledge base, provide usage of a single standards model, spread and scale best business practices, and to set up and launch a new, unified corporate culture. The last phase of the initial roll-out is scheduled for December.
