Output-driven learning at Solaglas wins National Training Award
Output-driven learning at Solaglas wins National Training Award
Pera Integrated Training has won a UK National Training Award for a programme of "output-driven" learning it delivered for flat-glass manufacturer Solaglas.
The approach distinguishes between what people need to learn and what training best suits that need. It starts with identification of the business need and looks to align the development of individuals and teams with that need. It also puts clear measurement into place to ensure quality control.
Solaglas needed to restructure and central to this was a group of 70 process managers. They were identified as the leaders of the change and, as such, needed to develop their skills and confidence and learn a consistent way of doing things.
Jamie Richardson, Solaglas training manager during the programme, explained:"There were four themes in the process managers' development programme– systematic problem solving and team-building, manufacturing management,people and business management, and the development of networks. The training was supported by 'back at work' projects and, in this way, we built-in a rolling programme with people's continuous and active involvement."
A good example of the programme's practical application surrounded the company's need to reduce the amount of glass being thrown away. The training started with awareness building of this as an issue and then supported the managers with training in lean-manufacturing techniques. Then, through facilitated workshops, managers came upwiththeir own solutions to reducing waste.
"The beauty of output-driven learning is that participants can clearly see the link between what they are learning and the impact it makes on their business," suggested Jamie Richardson. "There is nothing more frustrating for participants than going on a course and seeing no way of applying what they have learned. In contrast, when they can use new skills they are likely to be far more motivated."
The company's results showed exactly whatcan be achieved through such a programme. The company is now the largest producer of double-glazing units in the UK, and accident frequency has been reduced by 64per cent.
"You can't manage what you can't measure," concluded Jamie Richardson. "This programme deserves the recognition it received and shows what can be achieved when you put training where it can do most good."
