Driver testing goes high-tech
Article Type: Notes and news From: Industrial and Commercial Training, Volume 41, Issue 7
The road and transport authority (RTA) of Dubai has teamed up with a computer-based testing specialist to deliver a high-technology driver-testing system.
Pearson VUE is handling candidate registration and payment, publishing the on-screen theory test, ensuring test security at Dubai’s network of test centers, managing and safeguarding candidate data, offering multilingual customer support and assessing candidates under live conditions in the practical element of the driving test.
The driver training and qualification department, in collaboration with the driver licensing department, is working with strategic partners to ensure improved service delivery to candidates and this project is the critical success factor to their efforts in increasing customer satisfaction.
Ali Al-Jassim, the RTA’s licensing-department director, explained:“As well as being the first Arab nation to deliver a driving test as advanced as this, we are also very excited about the multilingual-support element. Candidates applying for a Dubai driving licence will have the option of many different languages when going through the process, including English,Arabic and Urdu.”
Suzana Lopes, of Pearson VUE, commented: “The driver-testing system in Dubai will be among the most technologically advanced testing programs in the world, thanks to the integration of in-car hardware and software into the test program. CCTV cameras and tablet PCs will capture potential test data and create an even more accurate and reliable testing environment.
“Dubai has always prided itself on being a leader in the fields of technology and innovation, and we anticipate that the new driver-testing system will set a very attractive example to neighboring countries wishing to follow its lead.”
