Water workers stay in the flow

Article Type: Notes and news From: Industrial and Commercial Training, Volume 45, Issue 4

The UK’s largest water and wastewater-services provider has chosen a learning provider to support the upgrade of systems to monitor and control its operational assets and their performance.

Thames Water has selected NetDimensions Learning as the learning-management portal for the 2,000 users of its so-called Scada (supervisory-control and data-acquisition systems). Larmer Brown will provide the installation,configuration, training and technical support.

The utilities company needed a solution that would not only serve as a delivery platform for the project’s training content but also provide the ability to track and report.

Thames Water’s five-year Scada program is replacing the site systems on more than 60 sites, as well as more than 7,000 pieces of equipment.

Kathryn Moore, senior manager of the Scada program, said: “We have great confidence in Larmer Brown’s abilities, having used the company on previous projects. NetDimensions Learning was chosen because it is a cost-effective solution that meets all of our requirements in terms of functionality as well as offering a flexible look and feel so that, with the support of Larmer Brown, we can create a truly intuitive and easy-to-use learning environment for the crucial training we are doing with more than 2,000 employees across Thames Water.”

With 4,500 employees, Thames Water serves 14 million customers across London and the Thames Valley.