... performance or not? Design/methodology/approach Using the time-lag method, this study collected data from bank employees and tested the proposed model and hypotheses in Mplus. Findings The results from 239 participants highlight that succession planning improves bank employee performance. Employee...

...Jonathan Coates Training of managers as trainers in Africa and South East Asia to meet the special needs of banks in developing countries is described. Specific attention is given to the learning process. There is a need to focus on the actuality of the working environment of training programme...

...Jonathan Coates A programme was undertaken to help a bank in the Gulf to improve its training effectiveness. The commercial bank offered a complete range of banking services, employed 500 people, was only six years old but was in trouble. The training assignment had two parts: the first...