...Ana Moreira; Adriana Nishimura; Maria José Sousa; Manuel Au-Yong-Oliveira Purpose This study aims at validating a scale for the perception of competences and attitudes of the Portuguese public administration employees. The sample of this study consists of 1,119 participants working in public...

... of organization's cultural competence strategy helps employees hone their skills on specific points of emphasis. Additionally, metrics should be used to gauge the effectiveness of the cultural intelligence strategy in order to continually improve elements of the overarching program. Practical implications...

...Keith Patching Purpose This paper was written for the attention of organisations wanting to develop leaders and create leadership programmes and it aims to highlight the fact that a leadership competency model will have an adverse effect on potential leaders. Design/methodology...

... and can collaborate with a talent management system to achieve strategic business objectives. Competency data – and competency management – lie at the heart of building competitive advantage in the modern business world. Originality/value This is the first such analysis of the development...

...Jennifer Forgie; Darleen DeRosa Purpose The role of the leader is even more demanding, given the challenges of today's business environment. With fewer resources available for talent management initiatives, it becomes even more important to understand which competencies impact leadership...

...Martin Measures; Mike Bagshaw Purpose People need certain skills and behaviours to be effective at work, but if these are not defined, they can become lost in vague generalisations. Competency frameworks set out what is required, and act as a template to check performance. As times change...

...Rakesh Sharma; Jyotsna Bhatnagar Purpose The purpose of this paper is to draw lessons on how building a talent management strategy based on competency profiling becomes a critical impact area within the field of strategic HRM. Design/methodology/approach The case study discusses...

...Colin Coulson‐Thomas Purpose The purpose of this paper is to share the findings of investigations into the competences that an effective director should have. It draws upon the findings of surveys of director development undertaken by the author and others and the author's experience...

...Paul Derek Martin; John Pope Purpose The purpose of this paper is to provide a critique of the inflexible use of competency models in organisations and, in particular, to explore the limitations of competency based interviews and stress the need for alternative approaches, e.g. wider use...

.... The courses were held in order to increase the organisation's competency level and by this prepare people for changes. The paper aims to test whether this course has had an effect on the implementation process and participants taking part in the course. Design/methodology/approach Applies two...

...Rupert Eales‐White Purpose The reasons for writing this paper are to enable the reader to understand: why delegation and co‐ordination are the core development competencies; how organisations can deliver a competitive edge, i.e. increase their profitability faster than the competition...

... The research challenges some of the basis for core competency approaches to development and reinforces the argument for action‐based approaches. Originality/value Provides data for the debate on how one can best design and plan the selection and development of senior executives. © Emerald...

... a core competence; and how a whole‐brained approach is required to ensure culture change, strategy development and the implementation of core competencies. Design/methodology/approach The four thinking preferences are explained and examples provided of the use of different language for each...

...David Robotham The article proposes a means for optimising learning through a framework developed from two complementary areas: learning theory and the competence movement. The central proposal is that in order to maximise learning during training there is a need to take into consideration...

...Geetu Orme; Carolann Ashton Businesses cannot ignore ethics. Indeed, for some ethics has been added to their corporate values. But help is needed by businesses in integrating ethical practices and competencies. Initially this requires an increased and shared understanding of ethics in business...

...Jim Welch Proposes that emotional intelligence (Ei) enables teams to boost their performance. Looks at five Ei team competencies which build on individual Ei skills. These are inclusiveness, adaptability, assertiveness, empathy, and influence. However, these competencies are not enough on their own...

...John Hague This article outlines how Centrica, with a workforce of 40,000 people, approached a project to build a technical competence framework for the managers of Centrica’s group financial operation in 2001. Development took six months and 600 employees were involved. As well as John Matchett...

... their ability at skills a business really needs, like making presentations and engaging in negotiations. And this year we plan to introduce an evaluation of writing proficiency, using the testing service offered by the British Council." © MCB UP Limited 2002 --> Languages Competences English...

...Ian Matheson Lewisham Council is at the forefront of current local government reform that requires significant cultural shifts in management and service delivery. To achieve the required changes, the council recognised that it should implement management competencies that embedded its vision...

... in training and focus people specifically on just the skills they need. It is important, therefore, to identify the skill gaps of employees in terms of the organisation’s specific business goals and strategies. Competency management is now recognised as a key process to ensure that the individual...