... work Team working Team management Conferencing One of the toughest leadership challenges is how to convert a collection of individuals into a team that is both capable and committed to achieving their goals. Travel is already one of the biggest overheads international businesses have...

...Jerona Noonan Purpose The purpose of the paper is to examine how collaboration services can benefit the training process, to the benefit of both the individual and broader organisation. In the past, conferencing tools were viewed almost exclusively in terms of the financial benefits...

.... Originality/value The paper is of use for training managers considering implementing an e‐learning programme. Sylvia Jensen can be contacted at: sylvia.jensen@webex.com © Emerald Group Publishing Limited 2006 Electronic media Learning Conferencing Learning Training In today's...

... the practical use of the eight principles. Shows that it is essential to think about any training design from the trainee’s point of view and shows a trainer how to do this. Communications Conferencing Counselling Learning A learning event is any planned and managed experience that helps those...