... among which are better work performance, more positive relationships with co-workers and managers, and lower turnover, as contrasted with employees-in-general. The study undertaken reveals two measures: job dedication, and contextual performance are valuable in predicting employee v-hob. Research...

... to thrive. Originality/value This paper defines and describes behaviors which support V‐HOB. A gap is bridged between academic study of such behaviors and pragmatic techniques for development of managers. © Emerald Group Publishing Limited 2012 Contextual performance Employees...