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Keywords: Empathy
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Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2022) 54 (1): 145–151.
Published: 27 October 2021
... in change management. Design/methodology/approach This paper provides an approach and process for management educators and facilitators of executive education programs to introduce and teach role play for the busy executives to learn about empathy. Findings Role play is a useful teaching method...
