...Thomas N. Garavan; Clare McCracken Part 1 described the growth in end‐user computing and the problems which it presents for training and general computer literacy,highlighting a number of elements necessary to achieve a basic level of computer literacy, i.e. awareness, skill and knowledge. Part 2...

...Thomas N. Garavan; Clare McCracken End‐user computing is now a reality in many organizations. The variety of end users is considerable and it has many implications for their training and development. Focuses on some of these issues, in particular the problems of end‐user computing, anxiety problems...