... of masterclasses and describe what trainers really need in order to add value. © MCB UP Limited 1999 Experts Modelling Skills Trainers I recently watched a trainer spend 90 minutes explaining the virtues of clear, concise communication. He rambled, repeated and spoke in a dreary monotone...

...Ian Cornford; James Athanasou The ways in which expert workers differ from novices is principally in the amount of specific skills that they possess and the ways they have organized their knowledge. Highlights the advantages of aiming for expertise rather than competence. Also outlines the stages...