... resources Employee performance Training Iran Petrochemical industry Job rotation has been recognized as a career and talent development practice, which can support organizations to remain competitive (Mujtaba et al., 2022). Job rotation requires workers to switch workstations or jobs...

... © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only HRM Competency HR competencies scale Yazd Industrial Town Iran Human societies are made up of organizations that have different goals and tasks. The most important thing to achieve...

...Mahmoud Zamani; Changiz Valmohammadi Purpose – The purpose of this paper is to investigate the role of new methods of mass communication (employing customer relationship management (CRM) software and web site) in the development of tourism industry in Iran. Design/methodology/approach...

...Alireza Rezghi Rostami; Changiz Valmohammadi; Jahan Yousefpoor Purpose – The purpose of this paper is to study the relationship between customer relationship management (CRM) system and customer satisfaction in branches of Ghavamin Bank in the capital city of Iran, Tehran. Design/methodology...

... is to reveal the relationship between the customer relationship management (CRM) and the service quality of bank Sepah of Maku in Iran. Design/methodology/approach – A structured questionnaire survey was used to collect data for this research, and this process was administered by conducting...

...Changiz Valmohammadi Purpose The main purpose of this study is to explore the perception of Iranian sample managers and employees from state‐owned organizations on benefits, barriers, and desire to telecommute based on the context of Iran using descriptive analysis. Design/methodology...