...Rupert Eales‐White Purpose The purpose of parts I and II is to demonstrate in detail precisely how any city law firm can transform its profitability. Part II examines the business model, the “us” and “them” divide, alternative careers for lawyers, change management and culture change...

..., each individual carried out role‐plays with professional actors, they were prepared to really open up, accept feedback provided in a supportive and effective manner – in short to learn. It was vitally important that I adopted this process, as many lawyers – and I am talking in general terms...