...Fazeelath Tabassum; Nitu Ghosh Purpose This paper aims to explore the role of retention strategies and psychological contract (PC) factors in private hospitals. Design/methodology/approach The current study is an empirical research. The study was conducted by receiving responses from a sample...

..., and organizations must encourage the development of Gen Z employees through e-learning, psychological contract, intrapreneurship and reverse mentoring. Based on the findings, the authors have proposed an ICES model which unifies the above four factors. The proposed ICES model encompasses specific interventions...