.... Practitioners should learn from the leadership, culture and public relations (PR) mistakes made by BP and avoid them in a crisis of their organisation. They should select those strategies that foster their organization's strengths and correct its weaknesses in order to take advantage of external opportunities...

... Organizational behaviour Public relations Simulation Training A crisis, like Dr Johnson′s public hanging, concentrates the mind wonderfully. From Pan Am to Perrier, thalidomide to Tylenol, the consequences of the effective or incompetent handling of a crisis have been paraded in front of every manager...