... Economic sustainability Environmental management Society Competitive advantage We are in challenging times. What kind of leadership is called for to navigate organizations through uncharted waters? I would like to share some thoughts with you that look at the challenges and opportunities facing...

... and the effect it has had on roles within organizations. Concludes that further investigation into the impact of CMC on working environments and society is needed. As a substitute for a telephone conversation, e‐mail is much blander. The sender can be oblivious to the recipient’s reaction, and indeed may...