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Keywords: Telemarketing
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Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2002) 34 (4): 156–163.
Published: 01 July 2002
... Selling Telemarketing Relationship marketing Appointment making is often referred to as “canvassing or cold calling”. Ideally, a salesperson should be well versed in delivering sales presentations, possess an encyclopedic knowledge of product characteristics, and employ scintillating techniques...
Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2001) 33 (1)
Published: 01 February 2001
... 344405;E-mail: info@gowerpub.com Web site: http://www.gowerpub.com Telemarketing Employees Stress Training Call centre training videos Keywords: Telemarketing, Employees, Stress, Training A survey by the Australian Services Union found that 88 per cent of call centre...
